Privacy Policy
Effective October 28, 2026
This policy explains how ELAM International Sourcing ("ELAM," "we," "us") collects, uses and protects information when you visit elamsourcing.com or contact us.
Information we collect
- Information you send us. When you use our contact form, we collect your name, email address and message. If you email or call us, we receive the information you choose to share, such as project details, drawings or phone numbers.
- Basic technical information. Like most websites, our hosting provider automatically logs technical details such as your IP address, browser type and the pages you request, to deliver and secure the site.
How we use information
- To respond to your questions and requests.
- To prepare quotes and provide the sourcing, delivery and installation services you ask for.
- To operate, maintain and protect our website.
- To meet legal and regulatory obligations.
How information is shared
We do not sell your personal information. We share it only:
- With service providers that run our website and email, such as our web host (Netlify), which stores contact form submissions on our behalf.
- With manufacturing, inspection, freight and customs partners, only as needed to complete a project you have asked us to handle.
- When required by law, or to protect the rights and safety of ELAM, our customers or others.
Cookies and third-party services
Our website does not use advertising or tracking cookies. To display our typefaces, pages load fonts from Google Fonts, which receives your IP address as part of delivering them. If we add analytics in the future, we will update this policy.
How long we keep information
We keep messages and project records for as long as needed to respond to you, complete your project and meet our business and legal requirements, then delete or archive them securely.
Your choices
You can ask us to access, correct or delete the personal information we hold about you by emailing info@elamsourcing.com. We will respond within a reasonable time.
Security
Our website is served over an encrypted connection, and we limit access to your information to people who need it to do their work. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
Children
Our website and services are intended for businesses and adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it last changed.
Contact us
ELAM International Sourcing
Email: info@elamsourcing.com
Phone: (336) 339-2627